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Return Policy

Please Read

TnT Web And Grafix goes to great lengths to ensure that all orders are filled accurately, on time and are of the highest quality. We, after all, are human and make mistakes. It is how we handle our mistakes that will earn your trust.

We accept returns and will refund payment if you are disappointed by our merchandise because:
  1. The items themselves are materially flawed, if we supplied the material.

  2. The quality of the printing is below a reasonable range of expectations.

  3. The design of the final product is materially different from the final design submitted and approved by the customer prior to printing.


Please call and speak to a customer service representative for return and refund information. We cannot accept returns without a Return Authorization number or Sales Receipt.


Notice About Ink Colors

Please note that due to varying monitor settings, the colors represented on the online art approval may not match the actual ink or thread colors screen printed or embroidered on your garments. TnT Web And Grafix  are not responsible for variations between your monitor and the actual ink or thread colors. Samples of both ink and thread colors are available upon request.

Garment Sizing

Garment sizing can vary amongst manufacturers and styles. If you need sizing information, you may purchase a sample of a specific item by ordering one and please contact us for any questions regarding sizing. TnT Web And Grafix  is not responsible for the purchase of incorrect sizes.

How to Request a Return

Return claims must be filed with the customer service department within 5 business days of receiving your order. All defective material must be returned in order to receive credit or replacements. Please call (252)-289-8846 or email us at to process your return.


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